We have established a professional customized solution service team, aiming to provide customers with comprehensive, one-on-one in-depth customized services from design consultation, personalized configuration to after-sales optimization. Through customized solution services, customers can work closely with our technical experts based on factors such as product technical specifications, production efficiency requirements, budget range, and future upgrade potential. Our engineers will tailor plasma etching and plasma deposition process solutions that best meet the needs of our customers, based on their extensive industry experience and cutting-edge technological knowledge. This includes but is not limited to adjusting process parameters of equipment, optimizing cavity size and layout, integrating automation systems, and developing dedicated modules for specific materials or processes.

If you encounter any questions or urgent malfunctions regarding device usage, our customer service team will respond quickly through various means such as phone calls and online chats. Professional technical support personnel will provide you with solutions as soon as possible to ensure timely resolution of issues.

With advanced remote diagnostic technology, our engineers can remotely access your device system for quick troubleshooting and repair. This not only greatly shortens the problem-solving time, but also reduces the risk of production interruption caused by on-site maintenance. Whether it's software upgrades, parameter adjustments, or complex troubleshooting, we can remotely complete them, allowing you to enjoy a convenient and efficient service experience.

For issues that require on-site handling, we have a professional maintenance team. After receiving the service request, we will quickly dispatch engineers to the site for detailed fault inspection and repair. At the same time, we also provide value-added services such as equipment maintenance, upkeep, and performance optimization to ensure that your production equipment is always in the best condition.

In order to better assist users in mastering equipment operation and maintenance skills, we will hold equipment technical operation and maintenance training. At the same time, we also provide one-on-one consulting services to answer various problems encountered by users during use, helping enterprises improve their equipment management level and reduce operating costs.